Privacy Policy

Last Updated: [Insert Date]

1. Introduction

Welcome to ViralContent ("Service", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [Your Contact Email Address, e.g., privacy@viralcontent.com].

This Privacy Policy governs the privacy policies and practices of our Website, located at ViralContent.com, and the services we provide. It outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered content prediction and A/B testing services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, when you participate in activities on the Service, or otherwise when you contact us.

2.1. Personal Information You Disclose to Us

The personal information that we collect depends on the context of your interactions with us and the Service, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Account Information: When you create an account (e.g., via Google authentication), we may collect your name, email address, and profile picture.
  • Content Data: We collect the text, data, or other information you submit to our Service for analysis ("User Content").
  • Payment Information: If you subscribe to our paid services, we or our third-party payment processors may collect payment information, such as your credit card details or other financial account information.

2.2. Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Service, and other technical information.

This information is primarily needed to maintain the security and operation of our Service, and for our internal analytics and reporting purposes.

2.3. Cookies and Similar Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if applicable, or can be detailed here).

3. How We Use Your Information

We use personal information collected via our Service for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

  • To Provide and Maintain our Service: Including to monitor the usage of our Service and to provide AI-powered content predictions and A/B testing.
  • To Manage Your Account: To manage your registration as a user of the Service.
  • To Process Transactions: To fulfill and manage your orders, payments, and other transactions related to the Service.
  • To Communicate With You: To contact you by email regarding updates, informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation.
  • To Improve Our Service: To understand how our users use the Service and to improve it. We may use User Content in an aggregated and anonymized form to improve our AI models and the overall Service.
  • For Marketing and Promotional Purposes: We may use your personal information for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
  • For Legal Reasons: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

4. How We Share Your Information

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for research, marketing, analytics, and other purposes.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Service is at your own risk.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Your Data Protection Rights

Depending on your location, you may have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.

If you wish to exercise any of these rights, please contact us at [Your Contact Email Address, e.g., privacy@viralcontent.com]. We will respond to your request in accordance with applicable data protection laws.

If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

If you are a resident of California, you are granted specific rights regarding access to your personal information. Please refer to the "CCPA Privacy Notice" section if applicable, or contact us for more details.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have questions or comments about this policy, you may email us at [Your Contact Email Address, e.g., privacy@viralcontent.com] or by post to:

[Your Company Name, if applicable]

[Your Company Address, if applicable]